Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• "Account" means the individual registered account created by a Member on the nusa98 platform, used to access the Services and manage financial transactions.
• "Balance" means the total funds currently held within a Member's Account, comprising deposited funds, winnings, and any credited bonus funds (as separately designated).
• "Bonus Funds" means any promotional credits, welcome bonus amounts, cashback credits, free bets, or other promotional incentives credited to a Member's Account that are subject to rollover requirements prior to withdrawal.
• "KYC" means Know Your Customer — the identity and document verification process required of all Members prior to processing withdrawals.
• "Member" means any individual who has successfully registered a nusa98 Account and been approved to use the Services.
• "Real Money Balance" means funds deposited directly by a Member and/or net winnings generated from wagering activity, which are eligible for withdrawal subject to these Terms.
• "Rollover" / "Wagering Requirement" means the minimum total wagering amount a Member must accumulate — calculated as a multiple of Bonus Funds — before Bonus Funds and associated winnings become eligible for withdrawal.
• "Services" means all betting, gaming, casino, togel (Indonesia's traditional numbers lottery), and related products and features available on the nusa98 platform.
• "Void Bet" means a wager that is cancelled and refunded at stake — for example, in the event of an event cancellation, match postponement, or technical error.
• "WIB" means Western Indonesia Time (UTC+7), the default time zone applied to all time-sensitive account operations, draw schedules, and customer service hours on nusa98.

To register and use the nusa98 Services, you must satisfy all of the following eligibility requirements at the time of registration and on an ongoing basis throughout your membership:

1. You must be at least 21 years of age. nusa98 strictly enforces the 21+ age requirement and will verify your age during the KYC process. Any account found to be registered by or used by an individual under the age of 21 will be immediately and permanently closed, with all balances forfeited.
2. You must be a natural person (not a corporation, partnership, trust, or other legal entity) registering and using the Account solely for your own personal, recreational use.
3. You must not be a resident of, or physically located in, any jurisdiction where participation in online gambling is explicitly prohibited by applicable law. It is your responsibility to verify the legality of your participation.
4. You must have full legal capacity to enter into a binding agreement under the laws applicable to you.
5. You must not be a current employee, director, officer, agent, or contractor of nusa98, or an immediate family member of any such person.
6. You must not have been previously excluded, self-excluded, or barred from nusa98 under any responsible gaming mechanism.
7. You must not currently hold another active nusa98 Account. Each individual is permitted to hold only one Account. Registration of duplicate accounts constitutes a breach of these Terms.

To access the Services, you must complete the registration process and create a nusa98 Account. By completing registration, you represent and warrant that all information provided is accurate, complete, and up to date.

During registration, you will be required to provide: your full legal name as it appears on your government-issued identity document; a valid email address; a valid Indonesian mobile phone number; date of birth; and a secure account password.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any two-factor authentication codes. nusa98 will not be liable for any loss or damage arising from your failure to safeguard your login credentials. Any activity occurring under your Account will be deemed to have been carried out by you.

You must notify nusa98 immediately at [email protected] if you suspect that your Account has been accessed by an unauthorized third party.

nusa98 reserves the right to decline any registration application without providing a reason, and to conduct ongoing verification checks on existing Members at any time.

Know Your Customer (KYC) verification is mandatory for all Members prior to the processing of any withdrawal request. nusa98 may also require KYC documentation at any point during a Member's account lifecycle, including at the time of registration, when account activity triggers an internal review, or upon a significant change in wagering behavior.

To complete KYC verification, you will be required to submit clear, legible copies of the following documents:

• Proof of Identity: A valid government-issued photo identification document — either your Indonesian National Identity Card (KTP) or a valid passport. The document must clearly display your full legal name, date of birth, and photograph.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence issued within the last three months, displaying your full name and current residential address.
• Proof of Payment Method: For bank transfer accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, or others), a screenshot or copy of the account holder name matching your registered nusa98 name. For e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), confirmation of registered mobile number ownership.

nusa98 will process KYC submissions within 1–3 business days (WIB). You will be notified by email once verification is approved or if additional documentation is required. Withdrawals will remain on hold until KYC verification is successfully completed. nusa98 reserves the right to request additional documentation where reasonable doubt exists regarding identity or the source of funds.

All financial transactions on nusa98 are denominated in Indonesian Rupiah (IDR / Rp). nusa98 does not currently accept deposits or process withdrawals in foreign currencies. Currency conversion, where applicable, is the Member's sole responsibility and cost.

5.1 Deposits

Deposits may be made using any of the supported payment methods listed below. Minimum and maximum deposit thresholds apply per transaction and are displayed at the point of deposit within your Account dashboard.

Deposits must originate from a payment account registered in your own name. nusa98 does not accept third-party deposits. Any deposit identified as originating from an account not matching the Member's registered name may be reversed and the deposited amount returned to the source, subject to processing fees.

5.2 Withdrawals

Withdrawal requests may only be submitted after successful KYC verification has been completed on your Account. Withdrawals are processed to the same payment method and account used for the most recent qualifying deposit, unless otherwise approved by nusa98 support.

nusa98 reserves the right to carry out additional verification checks on any withdrawal request prior to processing, particularly for large amounts or where unusual account activity has been identified. Processing times quoted above are indicative and may be extended during periods of high transaction volume, public holidays (including Idul Fitri, Indonesian Independence Day, and Nyepi), or scheduled maintenance windows.

nusa98 offers a range of bonuses, promotions, and loyalty rewards to Members from time to time. All bonuses are subject to the specific terms published alongside each promotion, as well as the general bonus conditions set out in this clause.

• Each bonus promotion specifies its own rollover multiple, minimum odds requirement (where applicable), eligible games or betting markets, expiry period, and maximum withdrawal cap from bonus-derived winnings. Members are responsible for reading and understanding the specific terms of each promotion before claiming.
• Bonuses may only be claimed once per Member, per household, per device, and per IP address, unless the specific promotion terms state otherwise. nusa98 uses automated systems to detect duplicate or abusive bonus claims.
• nusa98 reserves the right to withdraw, amend, or cancel any bonus or promotional offer at any time without prior notice, provided that this does not affect Bonus Funds already credited and actively being wagered in accordance with stated rollover terms.
• Bonus abuse — including but not limited to matched betting, arbitrage wagering, use of bot-assisted accounts, or any organized scheme to extract value from promotional offers without genuine recreational intent — constitutes a breach of these Terms. nusa98 may void winnings, confiscate balances, and close accounts involved in bonus abuse.
• Bonus Funds and Real Money Balance are maintained as separate sub-balances within your Account. By default, Real Money Balance is wagered first. Bonus Funds are applied once Real Money Balance is depleted, unless otherwise configured in the platform settings.
• Seasonal promotions tied to Indonesian cultural events — including Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August) — are subject to the same general bonus conditions and any additional event-specific terms published at the time of the promotion.

All bets and wagers placed on nusa98 are subject to the specific rules of each sport, game, or event type. The following general rules apply across all products:

• A wager is not confirmed until a unique Bet ID is issued by the nusa98 system and displayed to the Member. In the event of a technical failure preventing Bet ID issuance, the wager will be treated as void.
• nusa98 reserves the right to void any bet placed at odds that were clearly erroneous due to a pricing error, data feed malfunction, or human input mistake ("palpable error"). Notification of such voidance will be provided to the affected Member.
• For football betting — including bandar bola (football bookmaker) markets, Asian handicap, mix parlay (accumulator), Over/Under, and voor bola (handicap spread) markets — results are determined based on the official result at the end of 90 minutes of regulation play plus any referee-added time, unless explicitly stated otherwise for specific competitions.
• For togel (Indonesia's traditional numbers lottery) draws, results are determined by the official draw outcome as published by the relevant draw authority. nusa98 is not responsible for delays or inaccuracies in draw result reporting by third-party providers.
• Live in-play betting odds fluctuate in real time. Once a wager is confirmed with a Bet ID, the odds at that moment are fixed for that wager regardless of subsequent market movement.
• nusa98 imposes maximum payout limits per event and per Member. These limits are displayed at the point of bet placement. Winning wagers that exceed the stated maximum payout will be settled at the maximum payout amount.
• All casino and slot game outcomes are generated by certified Random Number Generators (RNGs). Past outcomes have no bearing on future results. nusa98 does not guarantee any specific return or outcome from game play.

nusa98 is committed to promoting responsible gambling practices. We provide a suite of tools to help Members manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion. Full details of available tools and how to activate them are provided on our dedicated Responsible Gaming page.

By using the Services, you acknowledge that gambling carries a risk of financial loss, and that you participate entirely at your own risk. nusa98 strongly encourages all Members to gamble recreationally and within their personal financial means. If you believe your gambling has become problematic, we urge you to contact our support team immediately to activate self-exclusion or access professional support resources. nusa98 enforces strict 21+ age verification and will take all reasonable steps to prevent underage gambling.

nusa98 reserves the right to suspend, restrict, or permanently close a Member's Account, and to withhold or void balances, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, misleading, or fraudulent information during registration or KYC verification.
• Evidence or reasonable suspicion of identity fraud, payment fraud, money laundering, or use of stolen payment credentials.
• Involvement in bonus abuse, arbitrage betting, use of automated betting software or bots, or any other activity deemed by nusa98 to constitute bad-faith exploitation of the platform.
• Chargebacks initiated against nusa98 through a Member's bank or e-wallet provider without prior resolution through nusa98 support channels.
• Collusion with other Members to manipulate game outcomes or betting markets.
• Abusive, threatening, or harassing behavior directed toward nusa98 staff or other Members.

Where an Account is suspended pending investigation, nusa98 will endeavor to complete its review within 14 calendar days and communicate the outcome to the Member by email. Where an Account is closed for cause, any Real Money Balance remaining (net of any amounts subject to investigation) will be returned to the Member's verified payment method within 30 calendar days, subject to the completion of any outstanding KYC requirements.

A Member may voluntarily close their Account at any time by contacting nusa98 support. Voluntary closure requests will be processed within 5 business days. Any pending wagers at the time of closure will be settled normally; any Real Money Balance remaining after settlement will be paid out to the Member's verified payment method.

To the fullest extent permitted by applicable law, nusa98, its officers, directors, employees, agents, and technology providers shall not be liable to any Member for:

• Any loss of profits, revenues, data, business, or goodwill — whether direct or indirect — arising from the use or inability to use the Services.
• Any interruption, suspension, or termination of the Services, including scheduled or unscheduled maintenance, technical failures, or force majeure events.
• Any inaccuracy in odds, game results, or draw outcomes caused by third-party data feed errors, provided that nusa98 acts promptly to correct identified errors.
• Any unauthorized access to a Member's Account resulting from the Member's failure to safeguard their login credentials.
• Any financial loss arising from a Member's participation in betting or gaming activity on the platform, including wagering losses.

Nothing in these Terms excludes or limits nusa98's liability for death or personal injury caused by its gross negligence, or for fraud or fraudulent misrepresentation, to the extent such exclusion is prohibited by applicable law.

In all other cases, nusa98's total aggregate liability to any Member for any single claim or series of related claims shall not exceed the total value of deposits made by that Member in the 30-day period immediately preceding the event giving rise to the claim.

All content on the nusa98 platform — including but not limited to the nusa98 brand name, logo, website design, text, graphics, software, user interface elements, game assets, and promotional materials — is the exclusive intellectual property of nusa98 or its licensed content providers, and is protected by applicable copyright, trademark, and other intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for personal, non-commercial recreational betting and gaming purposes. This license does not extend to reproduction, redistribution, public display, reverse engineering, scraping, or any commercial use of any nusa98 content without express prior written consent from nusa98.

nusa98 collects, processes, and stores Member personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and should be read in conjunction with this document. By registering an Account, you consent to the collection and use of your personal data as described in the Privacy Policy.

nusa98 implements industry-standard technical and organizational security measures to protect Member data, including 256-bit TLS encryption for all data in transit and secure, access-controlled storage for data at rest. nusa98 does not sell Member personal data to third parties for marketing purposes.

nusa98 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they substantially affect Member rights or obligations — nusa98 will provide at least 7 calendar days' advance notice by email to the registered address on your Account, and by posting a prominent notice on the nusa98 website.

Continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Services and close your Account before the effective date of the changes. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which nusa98 is incorporated and licensed to operate. For the avoidance of doubt, this does not constitute a representation that the Services are legally available in any particular country or territory.

Members who access the Services from within Indonesia do so on their own initiative and are solely responsible for compliance with all applicable local laws and regulations. nusa98 makes no representations that the Services are appropriate or available for use in any specific location.

Any dispute between a Member and nusa98 that cannot be resolved through our standard customer support escalation process will be referred to binding arbitration in accordance with the arbitration rules applicable in nusa98's operating jurisdiction. Members agree to submit to the exclusive jurisdiction of such arbitration and waive any right to participate in class-action proceedings against nusa98.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you need assistance with your nusa98 Account, please contact our support team through the following channel:

For Responsible Gaming support — including deposit limit requests, cooling-off periods, and self-exclusion — please visit our dedicated Responsible Gaming page, or contact support directly using the email address above. Responsible gaming requests are treated as high priority and acted upon within 24 hours.